Privacy Policy

Who we are

This website is run by Sugai Business for Technology, a company registered in the State of Qatar and based in Doha, Qatar. In this policy, "we", "us" and "our" mean Sugai Business for Technology.

If you have any question about your information, please email info@sugaibusinesstech.qa or WhatsApp +974 3365 9037.

Information we collect

When you send an enquiry (contact form), we collect what you type: your name, business name, WhatsApp number, email address (optional), the services you are interested in and your message.

When you message or call us on WhatsApp, phone or email, we receive the details you share in that conversation.

When you browse the website, we keep simple, anonymous visit statistics: the pages viewed, the website that sent you (for example Google or Instagram), the type of device (mobile, tablet or desktop) and the time of the visit. To count visits, your browser keeps a random visit ID for that browsing session. We do not store your IP address in our statistics.

To protect our forms from spam, we keep a one-way scrambled (hashed) version of the IP address that sent an enquiry. It cannot be used to identify you.

How we use your information

To reply to your enquiry and give you the information or quote you asked for
To provide the services you hire us for
To understand which pages are useful and improve the website
To keep the website and our forms secure and free of spam

We do not sell your personal information, and we do not send you marketing messages unless you have asked for them.

Analytics and cookies

If you accept cookies in the cookie notice, we may use Google Analytics and Microsoft Clarity to understand how visitors use the website. These services may set their own cookies. If you decline, they are not loaded. Read more in our Cookie Policy.

We only share your information when needed to run our business, for example with our website hosting and email providers who store data for us. They are only allowed to use it to provide their service to us. We may also share information if the law requires it.

When you contact us on WhatsApp, your messages are also handled by WhatsApp (Meta) under their own privacy policy.

How long we keep it

We keep enquiries for as long as needed to respond and to keep a record of our communication, normally no longer than three years unless you become a client. Anonymous visit statistics may be kept longer, as they do not identify you.

How we protect it

The website uses a secure connection (https). Access to enquiries is limited to our team through a password-protected admin area. No system is 100% secure, but we take reasonable steps to protect your information.

Your choices and rights

You can ask us to see, correct or delete the personal information we hold about you, or to stop contacting you. To do this, please email info@sugaibusinesstech.qa or WhatsApp +974 3365 9037. We aim to handle personal data in line with the laws of the State of Qatar, including Law No. 13 of 2016 on the Protection of Personal Data Privacy.

Children

This website is meant for business owners and is not directed at children. We do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.